Terms of service.

The terms and conditions set out in this document are the current terms and conditions which will apply to every person using The Yard Coffee website. The Yard Coffee can vary or update these terms and conditions at any time. Replacement terms and conditions will be posted on The Yard Coffee website and will be deemed to come into force as soon as they are posted. Nothing in these terms and conditions limits your rights under the Sale of Goods Act 1979 and the European E-commerce Directive, where you are a consumer for the purposes of the Act and Directive.

Becoming a Member and General Obligations

You may sign up as a user of The Yard Coffee website using the form contained on this website. You may only sign up once. You must not take any steps to circumvent or avoid the proper operation of the facilities.

Use of Website

All use of the website must be made honestly and in good faith. All users acknowledge and accept that we can not guarantee that the provision of the facilities will be completely uninterrupted, or free from mistake. Unless specifically stated all currencies used on this site shall be deemed to be in pounds sterling and exclusive of any taxes.

Buying

The Yard Coffee accepts credit card orders from most major credit cards and our transactions are processed through our acquirer using a secure encrypted server. Customer credit card information is not stored on our server. The name on your statement will be The Yard Coffee or similar.

Returns/Cancellation Policy

If goods are returned due to being faulty, so long as they are returned within a reasonable time the remedy afforded to the customer, under the Sale of Goods Act 1979 (as amended), is a refund. Where a consumer exercises his/her cancellation rights, the customer will be given a refund within 30 days of their cancellation. The cancellation period ends on the expiry of seven working days, commencing on the day following the day on which you, the customer, receives the goods. Roasted coffee and custom orders are excluded from these terms. Goods must be returned in their original, unopened packaging. If you, the customer, choose to cancel your order without giving a reason, you can be asked to return the goods and pay for the cost of returning the goods.

Freight Policy

We ship all orders through Royal Mail and DPD, freight prices are automatically based on the weight of your order and delivery location.

Delivery in the UK is usually 1 – 2 business days from the date of shipping but will be delivered within 28 days from shipping. Delivery for the rest of the world will be within 28 days, although usually quicker, and shipping times will vary based on the country of the order. If you need your shipment sent as urgent or priority shipping, additional charges will apply and you will need to contact us prior to placing your order.

Miscellaneous

We are confident that our website will provide a high quality of service. However, we can not and do not guarantee the availability of the facilities at any given time or for any given duration. These terms and conditions are governed by the laws of the United Kingdom. All copyright and intellectual property rights of any description arising in the development and creation of The Yard Coffee website, its facilities, its brands, text, software and in any other sense whatsoever will remain owned by The Yard Coffee. You may not without our prior express written agreement do anything to infringe upon those rights. You must not use any part of the materials on our site for commercial purposes without first obtaining a licence with written permission to do so from us or our licensors.

If you print off, copy or download any part of our site in breach of these terms of use, your right to use our site will cease and you must immediately, at our request, return or destroy copies of any materials you have made. The Yard Coffee is a UK registered trademark of Tait Pollack and licensed to The Yard Coffee Limited.

More information about The Yard Coffee

theyardcoffee.co.uk is a site operated by The Yard Coffee Limited trading as The Yard Coffee. We are a Limited Company registered in England and Wales with registration number C0M1NGS00N. VAT #COMINGSOON

Our trading address is 1 Pivotal House, Red Lion Street, Norwich, Norfolk, NR1 3TB, United Kingdom (café customers welcome). Ph: 01603 299-034.

Our registered address is C/- Haines Watts, 62-64 Thorpe Road, Norwich, Norfolk. NR1 1RY, United Kingdom

If you have any concerns about material that appears on our site, please contact us at team@theyardcoffee.co.uk